SERVICE DESIGN & BLUEPRINTING

Digital or analog customer experiences that inspire are no coincidence - we support you in designing customer journeys and touchpoints so that your customers become fans.

How can I optimize my service offer? Why ends Ku migrate customers? What is a customer journey? How do I turn customers into fans? How can I retain customers?

Consulting & Coaching

We show you how you can easily design and control customer experiences. What information you need to create a customer journey and how you can find optimization potential to make your business more profitable.

 

We are also at your side with tips and tricks when it comes to getting to know inexpensive tools that enable you to map touchpoints or entire customer journeys.

Workshops

We would be happy to design a workshop on customer experience design, service design and service blueprint printing according to your needs. The workshop can be held at your space or online.

Let's WOW Your Customers Together!

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